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We had been knocked back by our own bank twice before we called KP. He found a lender who understood contract income and we settled six weeks later.

Explained the difference between the headline rate and what we would actually pay, in words we could repeat to each other afterwards. No pressure at any point.

Self employed, two years of messy financials, and I assumed it would be a fight. It was not. Every question was answered the same day.

Handled the equipment finance for two trucks and the lease on the workshop. Same person on the phone the whole way through.

First home, no idea where to start. KP walked us through the grants we qualified for and we ended up borrowing less than we expected to.

Spoke to us in Punjabi when my parents were on the call, then sent everything in writing in English. That made the whole thing far less stressful.

Our fixed rate was ending and the bank's new offer was well above market. One phone call and a few documents later we were paying almost a full percent less.

Bought the second shop with a commercial loan I did not think we would get approved. The structure he suggested left room for the next one.

Straight answers about what we could afford, including the bits we did not want to hear. Settlement day had no surprises in it at all.

Chased the assessor for a fortnight so I did not have to. I only found out how much work it took when the approval came through.

We had been knocked back by our own bank twice before we called KP. He found a lender who understood contract income and we settled six weeks later.

Explained the difference between the headline rate and what we would actually pay, in words we could repeat to each other afterwards. No pressure at any point.

Self employed, two years of messy financials, and I assumed it would be a fight. It was not. Every question was answered the same day.

Handled the equipment finance for two trucks and the lease on the workshop. Same person on the phone the whole way through.

First home, no idea where to start. KP walked us through the grants we qualified for and we ended up borrowing less than we expected to.

Spoke to us in Punjabi when my parents were on the call, then sent everything in writing in English. That made the whole thing far less stressful.

Our fixed rate was ending and the bank's new offer was well above market. One phone call and a few documents later we were paying almost a full percent less.

Bought the second shop with a commercial loan I did not think we would get approved. The structure he suggested left room for the next one.

Straight answers about what we could afford, including the bits we did not want to hear. Settlement day had no surprises in it at all.

Chased the assessor for a fortnight so I did not have to. I only found out how much work it took when the approval came through.